FAQs
Here are some frequently asked questions, with answers to help you learn more about our services.
How do I book a wheelchair-accessible ride in Seattle?
You can book directly with Seattle Accessible Transportation by calling us or using our online booking form at [www.seattleaccessibletransportation.com](http://www.seattleaccessibletransportation.com). We offer same-day and scheduled rides.
Are your vehicles wheelchair accessible?
Yes! All of our vans are fully equipped with secure wheelchair lifts, ramps, and restraints to accommodate manual chairs, power chairs, and mobility scooters safely and comfortably.
Do you provide non-emergency medical transportation (NEMT)?
Absolutely. We specialize in non-emergency trips such as doctor’s appointments, physical therapy, dialysis, hospital discharges, and more.
Can I schedule recurring rides for a patient or family member?
Yes, we offer convenient recurring trip scheduling for daily or weekly appointments. This is especially helpful for patients needing transportation to ongoing medical treatments.
What areas do you serve?
We serve the entire Seattle metro area including Northgate, Rainier Valley, West Seattle, Shoreline, SeaTac, Bellevue, Federal Way, Des Moines, Aurburn, SeaTac, Burien, Tacoma, Algona Pacifica, Edgewood, Milton, Puyallup, Tacoma, Lakewood, University Place, and more.
Is Seattle Accessible Transportation covered by Medicaid or insurance?
Currently, we operate on a private-pay model, but we do work with case managers and provider networks. Contact us for assistance with insurance authorization or invoicing.
Do you assist riders getting in and out of the vehicle?
Yes. Our trained drivers offer door-to-door assistance and ensure that every passenger is safely secured before and after the ride.
Are your drivers trained to help people with disabilities?
Yes. All of our drivers are trained in disability sensitivity, wheelchair securement, CPR/First Aid, and passenger assistance techniques.
Can I ride with a caregiver or family member?
Of course. Passengers are welcome to travel with a caregiver, nurse, or family member at no additional cost.
How much does a wheelchair ride cost in Seattle?
Pricing depends on distance, timing, and level of service. Contact us for a quote or to set up a transportation plan tailored to your needs.
What types of wheelchairs or mobility devices do you accommodate?
We accommodate:
- Manual wheelchairs
- Electric (power) wheelchairs
- Mobility scooters (3- or 4-wheel)
- Reclining or tilt-in-space chairs
- Oversized or bariatric chairs (based on vehicle availability)